Cancellation Policy applicable on Standard Dates:
- 0-7 Days Before Check-In: No refund or credit note issued
- 8-15 Days Before Check-In: 50% refund (subject to a processing fee) or a 70% credit note
- 16-30 Days Before Check-In: 80% refund (subject to a processing fee) or a 100% credit note
- Beyond 30 Days Before Check-In: Full refund (subject to a processing fee)
Note: A 5% processing fee will be deducted from all refunds and refunds will take up to 15 working days.
Cancellation Policy applicable on Peak Dates bookings: (This policy covers any booking which contains at least 1 peak day from the peak dates list given at the end)
- 0-30 Days Before Check-In: No refunds or credit notes issued.
Credit Note Terms:
1. The credit note must be used to Stay within 6 months from the date of cancellation of the original booking
2. The credit note must be used to pay for the property and against the booking value and not additional services.
4. No Discounts will be applied when using the credit note and the new booking will be non-refundable and cannot be amended.
Peak Dates list for 2025:
Republic Day- 24th Jan to 27th Jan 2025.
Holi-13th Mar to 15th Mar 2025.
Good Friday- 17th Apr to 19th Apr 2025.
Independence day- 15th to 17th aug,2025.
Id-e-Milad and Onam- 5th to 7th Sept, 2025.
Dusshera and Gandhi Jayanti- 1st to 2nd Oct,2025.
Diwali & Bhaidooj- 18th to 20th Oct,2025; 23rd to 26th Oct,2025.
Christmas & New Year's -22nd Dec 2025 to 7th Jan 2026.
